Lee, I am writing this in order to claim for my. Courier Companies are such big companies who deal with countless claim letters on daily basis. Letters From Consumers. Immediately called entergy on 11/21/2018 to report meter misread completed reread my meter by picture on 11/21/2018. The numbers below correspond to numbers in the acknowledgment. Address the letter to a specific person, such as the customer service manager, or department, such as the customer relations or complaint department at the airline, if possible. And, since this is a. txt file) the next time you need to file a complaint. Hampshire 65878. Dear Sir/Madam [Last Name] With this letter I would hereby like to compliment one of your employees, [Name Surname], [position] for the excellent service he/she provided me last week. Dear Customer Relations will soon have a sister site. We therefore ask for your acceptance to process your personal data, including any sensitive data, in order to process all the requests reported in this complaint form. How to File a Complaint. This image of Complaint Letter Model Complaint Letter For Delay In Delivery Of Goods New Service Plaint Letters Zoro Blaszczak As is a part of and just one of our Picture Collection. It's hard to know where to start when writing a complaint letter. Verify the hiring manager's name and address the letter to a specific person. Please review the entire letter before starting the stepby-step process. RE: COMPLAINT ABOUT FAULTY TELEVISION CABINET PURCHASED AT CABINET WORLD ON. Looking for a complaint letter about undelivered goods ? Adapt this template to complain for a delay in an order (Free Download in Word Format). Many of us at some point have received bad customer service or bought a deficient product. Complaint Against Courier Services. Write a complaint letter. You may use this complaint template if a vendor has not delivered the product you ordered. The letter from former employees also raised the issue of the diabetes program. The business letter also conveys an impression of the company in many other ways. Use this sample letter and these tips to write an effective complaint: Be clear and concise. Service Outside the Commonwealth. Poor customer service has been a rising problem off late. It can be written after you get the information that certain people or company needs some service which you or your company can provide. Congratulations letter - to a former. It was an unfortunate accident and a big mistake that the items were not checked before delivery. If your shipment failed to arrive, it is important that you contact customer service with an accurate description of the goods and their packaging as soon as possible. Hampshire 65878. Complain about an order delay. Dealing with landlords can be frustrating and stressful. Like the stores. Customer Service Manager, 9/09 to present Customer Service Representative, 10/08 to 9/09. If you'd rather not use our letter search tool, you can use one of our 10 most popular template letters to help you resolve your complaint. The process is simple and easy. back), or correspondence related to your report. Within 14 calendar days, your supplier must send you the result of your complaint and their response in writing. The Office of the Health Ombudsman is Queensland’s health service complaints agency. A woman who received a four-page letter from a food delivery driver she refused to tip wants to get a restraining order. How to File a Complaint. Write online review about products or services. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal. We can help you if you need help writing the complaint. OTTAWA - The federal government has amended its search for a third shipyard in line for potentially billions of dollars in work following allegations of bias for Quebec's Chantier Davie yard, but. Looking for a complaint letter about undelivered goods ? Adapt this template to complain for a delay in an order (Free Download in Word Format). Please take a minute and read the following before filing a complaint with our office. While 65% of online customers — across all ages and genders — prefer a casual tone in customer service over a formal one, the numbers change significantly when the customer is being denied a request. If you believe you're a victim to mail fraud, mail theft, identity theft or other crimes related to the U. For a supposed service economy, big UK companies deliver some pretty awful service. In response to service delivery complaints in Limpopo TO: His Excellency, Mr JG Zuma, President of the Republic South Africa Minister OC Chabane, Minister in the Presidency for Performance Monitoring, Evaluation and Administration. Name of the person you are writing to. A complaint can be an opportunity to increase understanding of the patient’s perspective. What is it? Poor customer service is a common complaint but what do we actually mean by the term? Customer service can be defined as any customer care activity that supports the delivery of a product or core service including the checking of delivery status, return and crediting of orders, customer advice and support. Try to be as illustrative as possible. If your shipment failed to arrive, it is important that you contact customer service with an accurate description of the goods and their packaging as soon as possible. a statement that something is wrong or not satisfactory: 2. These are just two sample complaint letters to gym managers or owners. Example complaint letter: 56 Disgruntled Street Somewhere Unhappy 1AM MAD. Customer Service Manager That Awful Company Somewhere Awful UR BAD. Through a series of real-life examples, we reveal the mistakes you should be avoiding when writing your next customer service letter. From the context, try to guess what the meaning of the words/phrases in bold are. Learn more about how we use complaint data or explore the data on your own in the Consumer Complaint Database. However, the sample complaint letter against contractor below is a reliable and customisable framework you can use and copy to deliver more thorough and professional letters. The template promises best use of words and formatting to make the letter look thoroughly professional. A complaint letter could be against anyone or any particular service. These may not be exactly what you need for your complaint, but they can be a good starting point to help you. Doordash Delivery Service. Hotel Complaint Letter. I’ve phoned MTN customer service and asked what I can do to keep some of the airtime and I was told I could do a me2u airtime transfer from my that. Don't get mad, get even, by following the advice below on how to write the best letter of complaint. This used to mean taking out pen and paper and snail mailing a letter to them, but not anymore. Washing Company. File a Complaint with the U. The letter must consist of the actual complaint and the reason behind the complaint as well. And you're not getting any complaints, so you should be happy, right? Don't mistakenly think that just because you aren't getting complaints means your customer service is top notch. If you write a seven page complaint letter, it's highly unlikely that someone will sit down and read all seven pages. We can help you. I logged into the DHL delivery website and had the package delivered to a DHL Service Point near my work. If you want serious attention and action, the formal written complaint letter is the only way to go. The template is available for free and can be downloaded in PDF, word, and excel format. The plaintiff files with the Court a Certificate of Service of the summons and d. We'll also share your information with OFCOM and other trusted organisations we work with to help their consumer protection work. I was visited by a representative of That Awful Company, Mr. In June 2018 a complaint was made to the Information Commissioner’s Office about the department’s use of “implied consent” to collect the voice identification data of people ringing HMRC helplines. Tips for Drafting a Complaint Letter against Courier Service: – Make sure that the opening paragraph should not exceed 2 to 3 sentences. the reviews I found hundreds of similar complaints. Try to speak with the manager or owner, and follow up by sending a certified letter confirming all the details of your conversation. Complaint letters to companies. We have here 44+ complaint sample letters that you can download or use as reference to help you make that effective letter of complaint. Consumer Complaint Division 22 North. 45pm service from London to Glasgow. But the best way to deal with this is to write a complaint letter to the administration of the hotel, not a horrible review online. I am making this request on behalf of my client, Wanda Know. We can help you if you need help writing the complaint. Keep copies of everything, including any replies you get. Article shared by. A complaint letter can be written for several reasons, some of which may not be under your control, but instead of getting incensed, you should take responsibility for the issue and work to resolve it. We take all the. These are just a few sample landlord complaint letters. A complaint letter is a good way to express your disappointment at the bad product or service you have received, without creating any big hassles. Writing a letter of complaint. Generally, the Office of the Taxpayers' Ombudsman will not review a service complaint until the CRA has finished its review. Complaint Letter. Example formal complaint letter template Legal Ombudsman Example formal complaint letter template 2 In my view, you should …. If you want serious attention and action, the formal written complaint letter is the only way to go. The template is available for free and can be downloaded in PDF, word, and excel format. From time to time, you will find that you are dissatisfied with a product that you have purchased. A complaint letter could be against anyone or any particular service. Unnamed source for story steps forward to answer charity’s complaint I am the unnamed complains of in his June 19 letter to the editor “Charity for Home Delivery. Try to speak with the manager or owner, and follow up by sending a certified letter confirming all the details of your conversation. Example complaint letter: 56 Disgruntled Street Somewhere Unhappy 1AM MAD. Admin Login. the complaint alleges dissatisfaction with the processing of a previously filed complaint ("spin-off complaint"). This letter applies to goods that you bought on or after 1 October 2015. Send Us a Compliment or Complaint About a Store or Associate. Complaint Letter To Service Provider: Whenever you want to solve any problem regarding the company, the first thing you can do is to talk to the representative of the company and discuss that issue. Creede, CO 81130, USA Phone: (555) 375-0050. Here we look at the best way to do this. Various types of complaint letters are very much needed in the present time and complaint letter writing is an art. The features of Speed Post are listed below. and this fall we had days with no mail delivery. Service by posting and mailing is complete 10 days after the day the papers are mailed. Following Letter can be used by customers who are not satisfied with the delivery service of an online shopping portal. Writing any type of business proposal letter requires a format and proper flow in order for the letter appear formal and decent. 1 This Part applies to the service of documents, except where – (a) another Part, any other enactment or a practice direction makes different provision; or (b) the court orders otherwise. Inscribed on it is a complaint to Ea-nasir about a copper ore delivery of the incorrect grade, and issues with another delivery. Please note that letters may be condensed. Service of a summons and complaint upon a defendant of any class referred to in paragraph (1) or (3) of this subdivision of this rule may be made by the plaintiff or by any person authorized to serve process pursuant to Rule 4(c), including a sheriff or his deputy, by registered or certified mail, return receipt requested and delivery. City with ZIP Code. Question You recently took a self-catering holiday in a luxury apartment, but the standard of the accommodation was very poor. DCF- Mukatsar Punjab imposed compensation on dated 12-04-2010 on gas agency Rs. Sample Complaint Letter For Courier Services 1. 04-Apr-2013- Free sample letters of apology for personal and professional situations. Basic guidelines for writing a complaint letter: While writing the complaint letter for poor delivery service, it should be ensured that you know about the format and the structure of the letter. This Precedent complaint acknowledgment letter is intended to be used to acknowledge complaints, which should be done promptly and in writing. A complaint letter could be against anyone or any particular service. If you bought the goods before 1 October 2015, contact the Consumer Service for advice on what to include in your letter. Service failures not only drive existing customers to defect—they also can repel prospective ones. My order I'd AL[protected] and instead of silver I received gold and that is also old and no gift wrap provided if I paid for it didnt except this from Archies plz refund my money now they are telling that it's not available that why they send different but I was not informed and I was given an old product cheating with customers last purchase and. Remember! The more details you provide, the easier it will be for a company to resolve your issue. If the Landlord does nothing, you could send a second letter, warning that you will contact the Housing Standards Service at Tameside MBC if the repairs are not done by a certain deadline. Looking for a Complaint Letter to the Post Office ? Adapt this template to claim compensation for lost, damaged or delayed mail (Free Download in Word Format). Apologise? Return documents they’ve been holding on to? Do more work to put things right?. This has not only happened for this time itself but there was also delay in many of previous deliveries. In this letter, the individual stating the complaint describes the exact scenario regarding the service, including the difference in the promised service and the one which is being provided to him/her. Collins Norgreen Groups 12 th street East Coast. Client complaint response letter template is a sample template for companies to print and send out to clients who have notified them of a complaint regarding products or services. • Front-line staff should be aware of the complaint handling process and the contact details of the organisation’s Complaint Handling Officer(s). Complaint Letter Model Complaint Letter For Delay In Delivery Of Goods New Service Plaint Letters Zoro Blaszczak As. 1% in 2006/07 to 57. Our research shows: 25% of customers are likely to say something positive about their customer. Handle a complaint letter about a rude employee to ensure that the employee does not continue to offend customers as he represents your company. PHLPost has been in the business of mail delivery for over a century. And this is where our service can help you. Choose which type of letter applies to your case:. Sample of complaint letter Sample of complaint letter 02. Otherwise we shall be compelled to place our orders with others who can and will give delivery at the stipulated time. Sample of warning letter to vendor for late delivery, no delivery, non delivery on the purchased and ordered items. Need help? Find customer service & roadside assistance phone numbers, email, addresses. The complaint is most often referred by telephone or letter, and FDB requests to be notified of the follow-up actions taken by the firm. (yes, by snail mail!). Letter of complaint: stages How to write a letter of complaint? What are the stages of it? Read the following to find out its stages. GE Appliances For any questions relating to GE or Haier branded products, please contact us through our GE Appliances website www. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc. After three different departments and over 40 minutes on the phone I'm told that the delivery address cannot be changed. In the complaint letter, summarize the problem briefly, specifically, and clearly. She wants full (or partial) reimbursement. Example Letters: Letter of Complaints Regarding Delay in Delivery XXXXX BUSINESS HOUSE Door Number and The Name of The Street. S Mail, report it to The Postal Inspection Service. Do not send us any original documents. We therefore ask for your acceptance to process your personal data, including any sensitive data, in order to process all the requests reported in this complaint form. 07, Road no. Filing a false complaint is a Class A Misdemeanor. You should enclose copies of all relevant documents. Explore the best postal service complaint resources at GovSpot. Forms for Use in Foreclosure Cases Filed in the Northern District of Illinois Persons filing or defending foreclosure actions in this court may wish to utilize these forms, which have been drafted by a committee of experienced foreclosure practitioners. A letter is important. " Reply to a complaint letter for bad customer service. Service of the Complaint. This image of Complaint Letter Model Complaint Letter For Delay In Delivery Of Goods New Service Plaint Letters Zoro Blaszczak As is a part of and just one of our Picture Collection. A letter or e-mail can be more effective than a phone call, especially if you send it to the head of customer service or a senior executive. Complaints due to delays in the delivery of shipments covered by Money Back Guarantee (as. Find here the best help with professional letter writing service! Struggle no more with writing a professional letter, get in touch with us and receive high-quality assistance from our expert writers. Courier Companies are such big companies who deal with countless claim letters on daily basis. Customer service is providing a service to customers before, during and after a purchase. Customer apology letters find a wide application where a company regrets its product or service to the customers and clients. Service complaint letter. Complaint letters provide a chance for managers to respond to a negative issue. British-American-Dictionary. Try to speak with the manager or owner, and follow up by sending a certified letter confirming all the details of your conversation. The Plaintiff may then select second mail service at an alternate address, personal service by Sheriff or request not to proceed. Specimen 2: M/s. You may use this complaint template if a vendor has not delivered the product you ordered. • Delay or non receipt of speed post letter − Non-receipt or abnormal delay in receipt of Money order, even some cases Speed post MO are delaying much time. Complaint Letter I am writing to complaint about the inadequate and unsatisfactory service I received from [company name] on [date]. Apologise? Return documents they’ve been holding on to? Do more work to put things right?. A letter is important. If our inbox is any indication, this difficulty manifests itself in free-form rants and confusion about what to say. If you recently had a poor experience at a fast food restaurant or drive-thru, consider writing a complaint letter. • The information about how to complain should identify any appropriate. Sample cancel service letter showing how to write a cancellation letter. Letter of complaint checklist. Useful Expressions Acknowledging receipt of a complaint letter. When writing a letter of complaint, your best chance of success will come from directing the letter to the customer service department of the company. Department of Agriculture (USDA) Natural Resources Conservation Service (NRCS) who feel or believe they have not been treated fairly based on the following:. Account #12345, Washing service for building. Added to all this, the deliveryman was really rude to us. How to File a Complaint. Responding to customer complaints and complaints letters. When writing a letter of complaint, your best chance of success will come from directing the letter to the customer service department of the company. The User of Speed post services can track his letter using an online Speed Post Tracking system. Letter to Congress Regarding CSX Service Failures Subject: The undersigned groups are writing to you on behalf of the Rail Customer Coalition (RCC) to express our strong concerns regarding the serious and disruptive rail service problems our members are experiencing. The layout of a complaint letter. It’s not recommended to hand deliver the letter, as that method offers no proof of delivery. Example Letters: Letter of Complaints Regarding Delay in Delivery XXXXX BUSINESS HOUSE Door Number and The Name of The Street. Useful Expressions Acknowledging receipt of a complaint letter. Complaint letter example about delayed delivery of samples. A complaint letter is a good way to express your disappointment at the bad product or service you have received, without creating any big hassles. This letter is in regards to the complaint letter which you have sent us dated March 19 th,2013. Swift Courier Service. Complaints regarding the store, company, merchandise and services should be directed to 1-800-466-3337. Complaint Letter Sample 1. Keep a copy of your complaint letter for future reference. Our shipping team should have called you before the delivery and verified the address. Rule 4(d)(8) is the new Federal Rule permitting service of summons and complaint by registered or certified mail. Keywords: Customer service cover letter, job application, free covering letter, job application, CV, resume Created Date: 3/20/2012 10:04:32 PM. "Over half of the complaints were to do with the processing and delivery of letters and packages," the. Customers appreciate a well-written letter. The complaint email can be written to variety of people depending upon the situation and type of complaint. We might contact you to get your feedback on our service. Letter of complaint checklist. Adjustment letters: How to write adjustment letters - includes the stages of dealing with complaints, some useful expressions, some example letters, and an exercise. 04-Apr-2013- Free sample letters of apology for personal and professional situations. A complaint can be an opportunity to increase understanding of the patient’s perspective. If a customer. " Good Luck!. Complaint Letter Model Complaint Letter For Delay In Delivery Of Goods New Service Plaint Letters Zoro Blaszczak As. This report initiates the possible inspection and investigation of the food service establishment or retail food store if the product was produced in NH. Postage sufficient for copy of complaint and 5-day summons to be mailed to Jane. We much regret the delay, and can assure you that we have done our utmost to expedite delivery but the great pressure of orders on these goods have made it impossible…. Also try our Live Chat for one-on-one help, plus more. When you're unhappy with a situation, product or service, writing a complaint letter is one way to address it. For a supposed service economy, big UK companies deliver some pretty awful service. and make sure that customer service is a top priority. A letter is important. Kudos for FreePrintable. Complaints about European airlines If you were flying two or from a country in the European Union (EU) and you were denied boarding, had your service downgraded, had your flight cancelled, or if you had a long flight delay, you may be eligible for significant compensation, or even a complete refund, from your airline. Now write your RE just below the "Dear Manager" greetings. Complaint Letter Model Complaint Letter For Delay In Delivery Of Goods New Service Plaint Letters Zoro Blaszczak As. If you are still not satisfied with how the CRA handled your service complaint, you can contact the Office of the Taxpayers' Ombudsman. Admin Login. Postal Service in Moorhead. If you want to write a complaint letter about service and you want it to get the attention of the owner or manager of the business then hire our writing team to help you out. A complaint is about the quality of care you got or are getting. We therefore ask for your acceptance to process your personal data, including any sensitive data, in order to process all the requests reported in this complaint form. The Plaintiff may then select second mail service at an alternate address, personal service by Sheriff or request not to proceed. The Center provides a convenient, central location for members of the general public wishing to research and obtain record information on applications, formal and informal proceedings, and FCC programs and activities. These are just a few sample landlord complaint letters. If you are a dissatisfied customer who would like a refund for faulty merchandise, incorrect content delivery or damaged goods, writing a letter of complaint could help resolve the situation. Reply Complaint Letter Bad Customer Service. But since last few month there Is always a complaint from your side for the late delivery of material at the site which is really alarming situation for us. FINRA is empowered to take disciplinary actions against brokers and their firms. Following of this complaint procedure is not an obligation in case of courier services. The complaint is regarding problems with two shipments of copper ore, as the museum notes in their description: Clay tablet; letter. Choosing a complaint category will present several subcategories. Non-delivery of goods – initial letter 34 Non-delivery of goods – second letter 35 Making complaints – using a stronger tone Getting a too-persistent sales representative off your back 36 Letter of complaint about the quality of a product 37 Complaining about a service that fell well below acceptable standards 38. Thus writing a complaint letter still remains an effective way to caution a company regarding your problem. Editorial questions or comments: Rick Lindquist, WW1ME, at [email protected] They simply leave the delivery notices in our mailbox conveniently located at the front of our. Business letters will have one of three format types: Block. You work hard to get to your customers. Business memorandum - internal memorandum to employee. Complaint letter tool. Can someone check it for me? Dear Sir or Madam, M11 Bus Service from London Victoria to Aberdeen – Booking ref On 22 February 2010 my partner and I traveled back on your 11. Make sure to use the correct template when writing your formal business letter and make sure everything is in the proper layout. August 30, 2018 Aqib Khan. We can also provide. Account #12345, Washing service for building. To view the full document, sign-in or register for a free trial (excludes Practice Compliance and Practice. When you are trying to resolve a complaint against a company, the first step should always be to discuss your concerns with a representative of the business. complaint letter (2) complaint letter about poor services (1) complaint letter for disconnection of internet connection (1) complaint letter for transformer (1) complaint letter roof leaking (1) complaint letter sample poor service hotel (1) complaint letter to municipal commissioner (1) complaint letter to service provider (1). Added to all this, the deliveryman was really rude to us. Mail Delivery Report delivery problems to local post office. Complaint Letter Example. Hampshire 65878. Humorous Sign, Complaint Department Funny Wood Sign, Mouse Trap Sign, Sign For The Office, Weatherproof, 5 "x 10" Sign Wooden Sign. FILING YOUR CASE: INITIAL PLEADINGS. There are known issues with self-service tills, as regards the hardware and software, which even Tesco staff admit causes problems. Formal business letter of complaint. The customer complaints gives you an idea about your business that what need to be done to make it more better. Goods were assured to be delivered within two (2) weeks of placing the order. Once you file a complaint with the Internet Crime Complaint Center (IC3), you will receive the following message at the top of your filed complaint: Thank you for submitting your complaint to the IC3. The woman in charge of Hermes has completely no idea about deliveries and other Hermes couriers have let me down recently when the normal delivery lady was on holiday. Respected Sir, It is hereby to inform you that as we are your regular client since last few years and we always put demand to you. Promoted to management position to recruit, train and supervise 25+ customer service reps and cashiers. If you are in a customer service position of any sort, and you receive complaints from customers, consider the following:. As the business letter acts an ambassador for the company, it is vital that it gives a good first impression. While we can’t guarantee you will. The nature of the complaint will determine where you go from there. " Reply to a complaint letter for bad customer service. Top 5 best complaint letters Following on from the hilarious airline food rant, complete with pictures, sent to Virgin's Sir Richard Branson, here are some other notable entries in the art that is. Please send me your suggestions for other complaint letters to be added to the collection. Humorous Sign, Complaint Department Funny Wood Sign, Mouse Trap Sign, Sign For The Office, Weatherproof, 5 "x 10" Sign Wooden Sign. Picking with Delivery This in store option is the combination of the delivery service with the picking service starting at $89. But sometimes you may be required to complete more difficult paper type. Collins Norgreen Groups 12 th street East Coast. Postal Service: To file a complaint with the United States Postal Service, to know more about any information, to give USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. , FDA, USDA, or CPSC) for follow-up with the manufacturer. Please state your complaint clearly and concisely. This letter applies to goods that you bought on or after 1 October 2015. The customer service department is accustomed to dealing with complaints and your letter is likely to be processed efficiently and effectively. Parts of a Complaint Letter. Customer Service Delivery issues and lies. Anna enterprise, House no. How to File a Complaint. Tips for Drafting a Complaint Letter against Courier Service: – Make sure that the opening paragraph should not exceed 2 to 3 sentences. You may use this complaint template if a vendor has not delivered the product you ordered. Free Newsletter. ” If you want to settle a dispute, the idea holds, it’s a good idea to have them. Tom Atkinson COMPANY Inc. A letter of complaint is very useful if you seriously want to convey your disappointed or bad experience about a certain product, service, or person. Service of the Complaint. Most customers who write complaint letters, feel that their expectations have not been met or they have been let down by the company. Incorrect Shipment Complaint Letter This package contains (1) Instructions & Checklist for Incorrect Shipment Complaint Letter; and (2) Incorrect Shipment Complaint Letter; This form is designed to assist you in drafting a letter for when you receive an incorrect, incomplete or damaged shipment. Apology letter. While such complaints can be registered to the customer care department, you may be asked to submit a complaint in writing, which is where a Delivery Complaint Letter comes into the picture. If your complaint involves a service that is provided in. Please note: Records of public complaints are public records; however, the Environmental Health Branch generally does not share the name of a person making a public complaint. What Is Restricted Delivery? The USPS ® offers a service called Restricted Delivery, which guarantees that your mail is only delivered to the addressee. Things to Do to Boost Sales in a Restaurant. Adjusment Letter Sample for Wrong Delivery. Browse by desired features, complaint on sale, prices and ratings. Items that may be accepted as Registered Mail: Letter-post (Standard and Other Letter-post) to international destinations (excluding the U. Remember! The more details you provide, the easier it will be for a company to resolve your issue. In this corporate world, complaint letters are taken seriously by companies who care about the needs and concerns of their clientele- whether it is by letter or by email. March 2, 2013. Thus writing a complaint letter still remains an effective way to caution a company regarding your problem. Swift Courier Service. Benefits of writing a complaint letter to supplier: Many people always ignore when they get a low-quality product. Keep copies of everything, including any replies you get. If you are a dissatisfied customer who would like a refund for faulty merchandise, incorrect content delivery or damaged goods, writing a letter of complaint could help resolve the situation. All I can say is thank god my normal delivery lady is back.